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Artificial intelligence recruitment tools may inadvertently exclude qualified candidates with disabilities by evaluating them against traditional metrics such as eye contact and body language.
During the World Economic Forum's “Fair by Design” panel, Sara Minkara emphasised that unless accessibility and disability inclusion are considered from the start, AI systems could perpetuate existing discrimination in the workplace.
She warned that automated video interview systems could disadvantage individuals with disabilities by evaluating them based on assumptions about communication.
Additionally, research indicates that AI screening tools may treat applicants differently if their CVs include disability-related information.
Minkara highlighted that the issue of disability extends beyond technology, rooted in societal perceptions that view individuals with disabilities mainly as charitable cases, rather than professionals with expertise and contributions.
She underscored the need for these perspectives to be addressed in recruitment practices and called for the inclusion of disability considerations in the entire lifecycle of AI systems.
Moreover, she pointed out that many organisations auditing AI for bias tend to neglect disability, often concentrating only on gender and race.
Research involving 410 self-selected companies reveals that only 30% have at least one senior executive with a disability, and merely 6% have a person with a disability on their corporate board, according to Minkara.
She advocates for increased disability representation in senior management and boardrooms, stressing that diverse perspectives are crucial for investment decisions, workplace policies, and developing technologies.
In addition, Minkara warns that solely relying on employment quotas may not foster genuine workplace inclusion, as compliance does not guarantee meaningful change.

Deputy Minister of Cabinet Affairs for Strategic Affairs and member of the UAE Gender Balance Council, Huda Al Hashimi, proposed that artificial intelligence can enhance fair career pathways by linking education, employment, and professional development.
She suggested an AI-powered system to assist women in identifying opportunities and managing challenges related to family and caregiving.
However, she emphasised that human judgement should be central to recruitment, advocating for AI to facilitate, not completely automate, hiring decisions.
Al Hashimi reported significant advancements in women's representation within UAE government ministries, noting that women now hold about 33% of leadership roles, up from 15% in 2017.
This progress was attributed to increased transparency, institutional accountability, and continuous monitoring, rather than mandatory quotas. Meanwhile, women's representation on the boards of UAE public joint-stock companies rose from 3% six years ago to 15%.
Vice President at Cisco, Kelsi Doran, addressed the need for organisations to integrate inclusion into workplace culture, policies, and benefits. She underlined the importance of parental leave, flexible working arrangements, and transparent career development to cater to diverse employee needs.
Doran also noted that AI can enhance access to education, entrepreneurship, and economic opportunities, contingent on investments in training and skills development.
Minkara asserted the need for companies to create stronger pathways for individuals with disabilities to join corporate boards and influence strategic decision-making. She argued that diverse leadership could impact the development of technology, capital allocation, and workplace policies.
Furthermore, she urged managers to actively seek feedback from employees about the support they require for effective performance, rather than making assumptions.
Subsequently, the panel concluded that achieving fairer workplaces necessitates more than just policies or technology; it requires accountability, inclusive leadership, and the prevention of artificial intelligence from perpetuating existing inequalities.
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Posted On: October 16, 2026 at 07:59:32 AM
Last Update: October 16, 2026 at 07:59:32 AM
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