1. What Data We Collect
1.1 Regent collects personal and professional information primarily through digital forms on our platform. This includes account credentials, professional profile details, and any other information required by registration or inquiry forms. It also encompasses learning data and technical information captured automatically to ensure system functionality and security.
1.2 For all purchases made through our website, we collect billing details, including your name and address. To maintain maximum security, all sensitive payment card data is processed directly by our secure third-party partners; Regent does not store full credit card numbers or authentication codes on its systems.
1.3 All information collected is stored and encrypted on Regent’s private servers. To ensure the lifelong validity of your professional qualifications, Regent maintains an archive of registration and learning data.
2. How We Collect Data
2.1 Regent primarily collects the personal and professional information mentioned in Clause 1 through online registration, inquiry, and payment forms hosted on our website. This occurs when you enroll in a course or contact our support team.
2.2 We may use limited cookies and similar technologies that are strictly necessary for the basic operation, security, and performance of our website. These technologies may help us remember basic preferences, such as language settings, and understand general website usage.
2.3 We use these technologies only to ensure the website functions properly, maintain security, remember basic preferences where applicable, and measure general website performance to improve user experience.
3. How We Use Your Data
3.1 Service Delivery: Regent uses the data we collect to provide a seamless professional training experience. This includes processing enrollments, issuing official certifications, and facilitating your "learning journey." We also use your contact information to send administrative updates and respond to support requests.
3.2 Platform Improvement and Security: We analyze usage data to troubleshoot technical problems, secure our platform against fraud, and improve our services. By understanding how you interact with our content, we can customize your experience and ensure our website remains functional and safe.
4. Who We Share Your Data With
4.1 Service Providers: Regent shares your data with third-party companies that perform essential services on our behalf, such as payment processing, data hosting, and customer support. These parties are required to use your personal data solely as we direct and in accordance with our privacy standards. We do not share your personal data with third parties for their own independent marketing purposes without your explicit consent.
4.2 Instructors and Educational Organizations: We share relevant data with instructors for the courses you access to help them improve content and support your progress. If you are completing a course to fulfill professional requirements, we may share your information with accreditation bodies upon their request to validate your credentials.
4.3 Security and Legal Compliance: We may disclose your data if we believe in good faith that such disclosure is necessary to comply with a judicial inquiry, a legal order, or to enforce our Terms and Conditions. This includes sharing information to prevent fraud or protect the safety of Regent and its users.
4.4 Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor organization as part of the business transition.
5. Security
5.1 Regent implements appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. We use industry-standard encryption and security protocols to maintain the confidentiality of your professional records.
5.2 5.2 No method of transmission over the internet is 100% secure. While Regent takes reasonable steps to protect personal data submitted through its website forms, users should also take care when submitting information online and avoid sending unnecessary sensitive information through unsecured channels.
5.3 5.3 If you believe that your personal data has been submitted, accessed, or used in an unauthorized manner in connection with our website or services, you should contact the Regent Support Team immediately. In the event of a confirmed security breach affecting your personal data, Regent will notify you and the relevant regulatory authorities as required by law.
6. Your Rights and Choices
6.1 You will always receive essential transactional messages regarding your "learning journey," such as order confirmations and administrative notices.
6.2 You can manage cookies and similar technologies through your browser settings. Most browsers allow you to block or delete cookies, although doing so may affect certain website functions.
6.3 You may access and update your personal information by contacting us directly. We will verify your identity before processing any data requests.
6.5 Regent’s services are intended for professional use by individuals over the age of 18. We do not knowingly collect data from children.
7. Jurisdiction and Transfers
7.1 The laws of England and Wales govern this Privacy Policy. Our practices are designed to meet the standards of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
7.2 Regent operates internationally. By using our services, you acknowledge that your data may be transferred to, stored, or processed in the United Kingdom or other jurisdictions where our authorized service providers operate.
8. Updates and Contact Information
We may update this Privacy Policy from time to time. Material changes will be notified via email or a notice on our platform. Continued use of the Services after the effective date constitutes acceptance of the revised policy.
Contact Us: If you have any questions or wish to exercise your data rights, please contact the Regent Support Team through the "Contact Us" section of our website or your user dashboard.