Managing Vendor Qualification, Performance & Contract Compliance

Building a Supply Base You Can Rely On

A supplier may look strong during tendering—but can they consistently deliver the required quality, service, cost, and contractual performance? Effective vendor management requires organisations to qualify suppliers carefully, measure what matters, address underperformance early, and maintain contractual accountability throughout the relationship.

The Managing Vendor Qualification, Performance & Contract Compliance course provides a practical framework for managing vendors from initial qualification through performance evaluation and contract compliance. Across five days, you'll explore procurement strategy, supplier selection criteria, assessment techniques, performance measurement systems, supplier ranking, corrective actions, and remedies for contractual breaches.

The programme helps you move from subjective supplier decisions to a structured, evidence-based approach that strengthens procurement outcomes, reduces supply risk, and creates greater accountability across the supplier base.

You'll learn how to:

• Define procurement goals and translate them into effective vendor qualification strategies.
• Establish supplier selection criteria based on technical, commercial, quality, and service requirements.
• Develop and maintain an approved supplier list.
• Conduct structured supplier assessments using questionnaires, investigations, and quality evaluation techniques.
• Understand how quality management systems and ISO certification support supplier evaluation.
• Establish meaningful supplier performance objectives, targets, and metrics.
• Build an effective supplier performance measurement system.
• Analyse performance data to rate, rank, and prioritise suppliers objectively.
• Communicate supplier performance results effectively.
• Reinforce strong supplier performance while managing underperformance.
• Strengthen contract compliance throughout the supplier relationship.
• Evaluate remedies for contractual breaches and determine appropriate corrective actions.