Cards and Payments Professional
Available Date
Understanding the Infrastructure Behind Modern Payments
Every card tap, online checkout, mobile payment, or international transaction depends on a complex network of issuers, acquirers, processors, payment schemes, technology providers, and security controls. As payments become faster and more digital, professionals in the sector need to understand not only how transactions flow, but also how revenue, risk, compliance, and innovation interact across the ecosystem.
The Cards and Payments Professional course provides a practical understanding of the modern cards and payments industry. Across five days, you'll explore card products and transaction networks, issuing and acquiring operations, fraud and chargeback management, digital payments, open banking, payment security, and international payment practices.
The programme connects operational knowledge with commercial and strategic considerations, helping participants understand how payment products are managed, protected, and developed as the industry moves towards increasingly digital, contactless, and real-time models.
You'll learn how to:
- Understand the structure of the cards and payments ecosystem and the roles of its key participants.
- Distinguish between major card products and payment acceptance methods.
- Understand how card transactions move through schemes, networks, gateways, and processors.
- Explain the operational lifecycle of card issuing and merchant acquiring.
- Understand interchange fees and key issuer and acquirer revenue models.
- Strengthen cardholder service and customer relationship practices.
- Identify common card fraud risks and apply appropriate prevention and monitoring techniques.
- Manage chargebacks and payment-related operational risks.
- Understand open banking and its impact on payment services.
- Evaluate developments in mobile, contactless, digital wallet, and real-time payments.
- Understand key payment security and messaging standards.
- Develop payment products with commercial and customer outcomes in mind.
