Certified Professional in Healthcare Quality (CPHQ) – Preparation Course Course in Paris

Building the Knowledge and Practical Skills for Healthcare Quality Excellence

Healthcare quality requires an integrated approach that connects leadership, strategic planning, performance improvement, data analysis, population health, patient safety, and regulatory requirements. Professionals working in quality roles need to understand not only how to identify performance gaps, but also how to translate evidence and data into sustainable improvements in patient care and organisational performance.

The Certified Professional in Healthcare Quality (CPHQ) – Preparation Course provides structured preparation across the core knowledge areas associated with healthcare quality management. Participants explore quality leadership, strategic alignment, process and performance improvement, population health, care transitions, health data analytics, patient safety, quality review, and compliance.

Through practical exercises, healthcare scenarios, analytical activities, and exam-focused review, participants strengthen their ability to apply quality methodologies within healthcare organisations while consolidating the knowledge required for the CPHQ examination.

You'll Learn How To

• Understand the fundamental principles of healthcare quality.
• Align quality and patient safety activities with organisational strategy.
• Apply strategic planning principles to healthcare quality programmes.
• Develop action plans and establish quality improvement priorities.
• Identify resources required to support quality initiatives.
• Engage stakeholders in quality and patient safety programmes.
• Identify opportunities for performance and process improvement.
• Establish effective quality improvement teams.
• Apply structured approaches to organisational change.
• Understand Lean, PDSA, and Six Sigma improvement methodologies.
• Apply quality tools such as process maps, fishbone diagrams, and FMEA.
• Evaluate improvement initiatives and team effectiveness.
• Understand population health management principles.
• Integrate prevention, wellness, and disease management into improvement initiatives.
• Consider health disparities and equity within quality improvement.
• Identify opportunities to improve transitions of care.
• Develop effective healthcare data collection and management approaches.
• Apply scorecards, dashboards, and data visualisation techniques.
• Use appropriate statistical concepts to interpret healthcare performance.
• Apply patient safety and risk management principles.
• Evaluate compliance with quality requirements.
• Understand accreditation, certification, and recognition considerations.
• Consolidate knowledge in preparation for the CPHQ examination.