Operational Risk Management and Mitigation Course in London

Strengthening Controls, Reducing Disruption, and Building Operational Resilience

Operational risk can arise from people, processes, systems, external events, and control failures. When these risks are not managed effectively, organisations may face financial losses, service disruption, compliance issues, reduced productivity, and reputational damage.

The Operational Risk Management and Mitigation course provides participants with a practical framework for identifying, assessing, controlling, monitoring, and reporting operational risks. Across five days, participants explore governance, risk culture, RCSA, risk registers, mitigation strategies, internal controls, KRIs, incident reporting, and operational resilience.

The programme is designed to help professionals move from reactive risk management toward a more structured, preventative, and continuously improving approach.

You'll Learn How To

• Explain the principles and purpose of operational risk management.
• Understand how operational risk affects organisational performance.
• Recognise governance structures supporting operational risk management.
• Understand the role of risk policies, procedures, and accountability.
• Identify operational risks across people, processes, systems, and external events.
• Apply qualitative and quantitative risk assessment methods.
• Assess risk likelihood and impact.
• Conduct Risk and Control Self-Assessments.
• Develop and maintain operational risk registers.
• Select appropriate risk response strategies.
• Design and evaluate internal controls.
• Strengthen business continuity and operational resilience.
• Develop and monitor Key Risk Indicators.
• Analyse operational incidents and loss events.
• Report risk information to management clearly.
• Use lessons learned to improve operational risk controls.