Effective facilities management is essential for maintaining safe, functional, and productive working environments. From building maintenance and asset management to service delivery and regulatory compliance, facilities management plays a vital role in supporting organisational performance, controlling operational costs, and ensuring business continuity.
The Essentials of Facilities Management course provides participants with a practical foundation in the principles, responsibilities, and operational practices of modern facilities management. The programme explores FM strategy, team management, building maintenance, asset lifecycle management, procurement, service contracts, and supplier relationships.
Through practical exercises, case studies, and workplace scenarios, participants learn how to plan and coordinate facilities services, monitor contractor performance, improve customer satisfaction, and manage operational risks. The course also examines health and safety obligations, sustainability practices, and emergency preparedness, enabling participants to contribute to more efficient, resilient, and sustainable facilities.